FAQ:
Q1: How are the items packaged?
A: We can make standard carton or paper tube retail package, wooden case/pallet according to your requirement.
Q2:How do you guarantee the quality of your products?
A: First of all, we will check the product after each process, but we will check 100% before send to you.
Q3:Is the product exactly the same as the picture?
A: The real picture is for reference only. Different computers may display different colors. Different materials/face work can also affect! And everyone has different color recognition, so we can't guarantee that the color you see is exactly the same as the actual color of the product.
Q4:After the order is established, can we cancel, order more, change the quantity and color of the product, or combine the order for free shipping?
A: After the order is established, the content of the order cannot be modified or added, only the order can be cancelled; If you need to modify or add, please place a separate order. If the order status is "shipped", you can not cancel the order, please handle the return after receiving the goods, and contact customer service
Q5:Can I return items?
A:Yes, we will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging.
Q1: How are the items packaged?
A: We can make standard carton or paper tube retail package, wooden case/pallet according to your requirement.
Q2:How do you guarantee the quality of your products?
A: First of all, we will check the product after each process, but we will check 100% before send to you.
Q3:Is the product exactly the same as the picture?
A: The real picture is for reference only. Different computers may display different colors. Different materials/face work can also affect! And everyone has different color recognition, so we can't guarantee that the color you see is exactly the same as the actual color of the product.
Q4:After the order is established, can we cancel, order more, change the quantity and color of the product, or combine the order for free shipping?
A: After the order is established, the content of the order cannot be modified or added, only the order can be cancelled; If you need to modify or add, please place a separate order. If the order status is "shipped", you can not cancel the order, please handle the return after receiving the goods, and contact customer service
Q5:Can I return items?
A:Yes, we will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging.